Privacy-Enhanced Certification Management

Accelerate Growth and Capture New Markets with QEDIT’s GDPR-Compliant Certification Management Platform

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Certification Management in the GDPR era

 

Global technology providers and their services ecosystem are grappling with an unprecedented set of operational challenges due to dynamic business environments and new data privacy legislation. This evolving landscape has made it increasingly difficult to share business-critical data surrounding professional certifications, and it’s starting to impact companies’ market growth and position.

 

Operating in an environment that clouds visibility into professional qualifications undercuts the success of alliance partnerships and prevents companies from defining, monitoring and meeting their KPIs.

Issues Affecting Certification Tracking and Management

Privately-Registered Certificates

 

Individuals’ use of a personal email address when registering for certification tests limits the visibility of technology and service providers into a company’s certification allocation or employee test results.  This problem is compounded by data privacy laws precluding companies from sharing personally identifiable information (PII).

Attrition and Employee Turnover

 

Credential holders rarely update their certification records when leaving a job, making it increasingly difficult for vendors to confirm the current employment status of individuals in their database, while also obstructing service providers from validating the credentials of new hires.

Relocations, Mergers and Acquisitions

 

Routine employee relocations, which can number in the hundreds of thousands on a yearly basis, and standard organizational changes such as mergers and acquisitions, can further obscure the association between a certificate holder and his or her current employer.

The prevalence of these challenges poses a number of questions:

 

  • How can you properly develop a growth strategy without full visibility into your qualifications and skills?
  • How can you track the certification lifecycle without an automated process?
  • How can you accurately measure internal skill levels when crucial certificate data is shielded by tightening regulatory constraints?

While technology and service providers encounter different pain points when it comes to certification management, their new reality in the GDPR compliance era is mutually problematic:

 

Challenges for Service Providers

Service providers with limited insights into certification management processes are very much in the dark about their workforce’s qualifications. This can have an adverse impact across many business operations and processes:

  • Assessing bidding capacities
  • Adhering to project delivery schedules
  • Resource planning and budgeting
  • Recruiting/hiring qualified individuals to fill talent gaps
  • Leveraging alliance partnerships with vendors
  • Certification validation

Challenges for Technology Providers

Technology providers, and alliance partnership managers in particular, also face certification management issues that have a significant impact on the alignment of revenue and growth projections with workforce talent. This can impact their ability to:

  • Assess the qualifications of their services ecosystem
  • Identify top sales channels and leverage partnerships
  • Develop joint strategies to align talent, product fit and market needs
  • Drive joint KPIs and accelerate client adoption
Our Solution:

An innovative approach to certification management

 

As a World Economic Forum Technology Pioneer, QEDIT is a globally-recognized market leader in the field of data privacy. Our GDPR-compliant certification platform, uniquely designed for technology and service providers, helps companies align commercial interests and drive new business through the automated sharing of insights about professional certifications and talent allocation.

 

QEDIT allows alliance managers, HR personnel, project managers, and other decision-makers, to track and manage their workforce certifications and sales channels’ capabilities by providing actionable alerts, KPI-focused dashboards, and real-time analytics.

 

By providing high-level and granular views into certification data QEDIT keeps businesses running smoothly and according to their strategic plans. Live notifications, automated emails, reporting functionality and other tools are built into the system to provide stakeholders with up-to-date operational intelligence, while fully safeguarding private employee data that cannot be shared.

 

QEDIT employs robust Privacy-Enhancing Technologies like Multi-Party Computation (MPC) to facilitate data matching on encrypted data. This technique, along with other cryptographically-secure protocols, enables stakeholders to gain greater transparency into employee qualifications while simultaneously helping them to strengthen partnership alliances and advance business objectives.

 

Drive business growth by gaining visibility and automating management of your certification lifecycle:

Multinational Service Providers

Planning

 

QEDIT helps your business units determine how many vendor-issued certifications (segmented by product certification type and level) are at your disposal so you can define a training roadmap and develop a hiring strategy that supports upcoming projects and meets corporate growth goals on a regional and company-wide basis.

 

QEDIT helps your business units determine how many vendor-issued certifications are at your disposal so you can assess your bidding capacity, define a training roadmap and develop a hiring strategy that supports upcoming projects and meets corporate growth goals on a regional and company-wide basis.

Tracking

 

QEDIT helps your Learning and Development professionals routinely track certification holdings (by type, level and region) as employees enter and leave the workforce. Real-time notifications can alert HR managers and other decision-makers when KPIs drop below desired levels so hiring practices and training priorities can be continuously adjusted to keep your company on a trajectory of growth.

 

QEDIT helps your Learning and Development professionals track certification holdings as employees enter and leave the workforce. Real-time notifications can alert managers when KPIs drop below desired levels so hiring practices and training priorities can be routinely adjusted to keep your company on a trajectory of growth.

Forecasting/Analytics 

 

QEDIT helps your sales managers reliably forecast revenue based on an accurate assessment of your company’s qualifications and distribution of talent. Using advanced analytics, data can be broken down and compared across certification types and levels on a per-product basis, as well as regions, to generate valuable forecasting insights.

 

QEDIT helps your sales managers reliably forecast revenue based on an accurate assessment of your company’s qualifications and talent distribution. Using advanced analytics, data can be broken down and compared across certification types and levels, as well as regions, to generate valuable forecasting insights.